OPTI Clients

hervis Hervis Sports
pluxee Pluxee
inmsc INSMC
tiparituri-vechi Old Prints
zentiva Zentiva
origin-data Origin Data
winmasters Winmasters
cnas CNAS
art ART

Where are you losing conversion?

We analyze the catalog, search and the systems behind the store.
Assess the platform
Case study
5,000+ B2B customers synchronized with ERP
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Insight
Three OPTI software integration projects: B2B portals connected to ERP, Price Intelligence…
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Where conversion or margin is lost

1

The website, CRM and ERP say different things

Stock, price or order status sync slowly or too late.
2

The catalog is large, but hard to explore

Filters, product names and search do not do enough to help the customer buy.
3

Conversion is limited by technology

Speed, UX, checkout or supply and delivery processes lose sales.

Good UX is only the visible part

The customer sees a website. Behind it are the catalog, PIM, ERP, stock, WMS, pricing, CRM, payments, couriers and reporting.

B2B eCommerce projects require system integration to unify data and commercial flows.

A better foundation for data, integration and decisions

UX up front, core systems behind

The eCommerce platform orchestrates the customer experience. The ERP and WMS remain the source of truth for transactions. The CRM holds the customer relationship.

Search and AI add valuable personalization and recommendations.

  • Catalog and content kept in sync
  • Stock and price verified in the authoritative systems
  • Search and recommendations on top of clean data
  • Automated order-to-delivery
  • Performance and uptime as priorities, including on Black Friday
In eCommerce, the front end connects to operational systems and AI functions for performance
In eCommerce, the front end connects to operational systems and AI functions for performance

At scale, search becomes part of the sale

When the catalog reaches tens or hundreds of thousands of products, classic navigation is no longer enough.

The search engine has to understand product names, attributes, compatibilities and customer intent. Recommendations then have to respect stock, margin and commercial rules.

AI helps align commercial policy with buyer intent.

Realistic preparation for AI projects in industrial environments
Analyze your eCommerce flow
AI SALES 2.0 PLATFORM

What does the Price Intelligence module look like?

In eCommerce and retail, pricing policy includes ongoing comparison with the market. The Price Intelligence module provides market and supplier monitoring.
  • relevant comparison of products and offers
  • monitoring of price positioning and availability
  • rules by margin, category or segment
  • flagging of deviations for quick action
  • a solid foundation for pricing and marketing
See the module in detail
AI Sales 2.0 UI example

Relevant services

Software Development

B2B/B2C platforms, AI, portals and custom integrations.
See the service

Data, Analytics & AI

Catalogs, search, recommendations, price intelligence and audit.
See the service

Automation & AI

Orders, documents, customer support and automated commercial workflows.
See the service

How we work

1

Model and KPI

We define B2B/B2C, conversion, the processes and the target outcome.
2

Systems and catalog

We map commerce, ERP, WMS, CRM, pricing and payments.
3

Architecture and experience

We design the front end and the integration flows.
4

Build & launch

We develop, sync, test and optimize performance.
5

Measure & improve

We track conversion, search and processes, then introduce the next optimizations.

What our clients say

Quick Questions

Which eCommerce platform do you recommend: WooCommerce, Shopify, or a custom solution?

The recommendation depends on your business complexity. WooCommerce is flexible, Shopify is user-friendly, and a custom solution offers unique scalability and features. We analyze your needs to choose the best option.

How do you integrate an online store with my existing ERP or WMS system?

We create custom integrations via API or other methods to sync stock, orders, customers, and prices in real-time between the eCommerce platform and your ERP/WMS (Warehouse Management System).

Can you integrate Romanian payment processors like Netopia?

Yes, we have extensive experience integrating the main Romanian payment processors, including Netopia, mobilPay, or LibraPay, alongside international solutions like Stripe, ensuring a smooth payment experience for your customers.

How do you ensure the performance of a high-traffic online store?

We use caching technologies (Varnish, Redis), Content Delivery Networks (CDNs) like Cloudflare, and a scalable cloud infrastructure (Google Cloud) to guarantee fast loading speeds and high availability (uptime) even during peak periods.

Analyze your eCommerce flow

Relevant Insights & Guides